🔁 Refund & Returns Policy – Mpartwala
At Mpartwala, we aim to provide genuine mobile parts and accessories at the best price. If there’s any issue with your order, we’re here to help.
✅ Return Eligibility:
- Returns accepted within 7 days of delivery
- Only for damaged, defective, or wrong products
- Product must be unused and in original condition
📸 Proof Required:
Share clear photos or videos of the product condition via WhatsApp.
❌ Items Not Eligible for Return:
- Used or tampered products
- Opened packaging without valid reason
💸 Refunds:
- Refunds processed via UPI or original payment method within 5–7 working days
- Shipping charges are non-refundable unless the error is from our side
📨 How to Request Return:
Contact us via WhatsApp:
📞 7709468811 / 8380944977
💬 Click to Order or Raise Issue on WhatsApp
📝 Note: Please record an unboxing video to help with any return claims.